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Strictly Necessary Cookies List of cookies
Name Host Duration Description
_fw_crm_v claritysupport.freshdesk.com 1 year Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w claritysupport.freshdesk.com Session Contains the shard ID at which the account runs on.
_x_m claritysupport.freshdesk.com Session Contains the state of the shard.
_helpkit_session claritysupport.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session claritysupport.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.
user_credentials claritysupport.freshdesk.com 2 months Used for user authentication.
wf_order claritysupport.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type claritysupport.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.
wf_filter claritysupport.freshdesk.com Session Denotes which filter is applied for the tickets list.